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My Experts
Our network of branches is at your disposal.
Our services
Log in and do your transactions when and where you want.
- My ING, the online banking solution for individuals
- My ING Pro, the online banking solution for business
For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.
Belval
Address
Vous devez absolument vous rendre dans une agence ?
> Notre agence à Esch-sur-Alzette est à votre disposition
Services cash
Branches: North and Center
Ettelbruck
Address
Opening hours
From Monday to Friday:
Without appointment:
09:00 am - 12:00 pm & 01:30 pm - 05:00 pm
By appointment:
09:00 am - 07:00 pm
Cash services
- Cash in/out ATM
If you are a customer:
Do you need investment advice, on a home loan or to carry out your asset assessment?
It is also possible to make an appointment via My ING.
If you are not yet a client:
Mersch
Address
Hours
From Monday to Friday:
By appointment:
09:00 am - 07:00 pm
Cash services
- Cash in/out ATM
If you are a customer:
Do you need investment advice, on a home loan or to carry out your asset assessment?
It is also possible to make an appointment via My ING.
If you are not yet a client:
Strassen
Address
Hours
From Monday to Friday:
Without appointment:
09:00 am - 12:00 pm & 01:30 pm - 05:00 pm
By appointment:
09:00 am - 07:00 pm
Cash services
- Cash in/out ATM
If you are a customer:
Do you need investment advice, on a home loan or to carry out your asset assessment?
It is also possible to make an appointment via My ING.
If you are not yet a client:
Branches : Luxembourg-City and its surroundings
Cloche d'Or
We would like to inform you of the definitive closure of the Cloche d'Or branch on November 30, 2024. Our teams are delighted to welcome you to our other branches for your future projects.
Address
Hours
From Monday to Friday:
By appointment:
09:00 am - 07:00 pm
Cash services
- Cash in/out ATM
Kirchberg
We would like to inform you of the definitive closure of the Kirchberg branch on November 30, 2024. Our teams are delighted to welcome you to our other branches for your future projects.
Address
Hours
From Monday to Friday:
By appointment:
09:00 am - 07:00 pm
Cash services
- Cash in/out ATM
Siège
Address
Hours
From Monday to Friday:
Without appointment:
09:00 am - 05:00 pm
By appointment:
09:00 am - 07:00 pm
Cash services
- Cash in/out ATM
- Cash money on order
- Cash desk
- Currency on order
- Night safe 24/7
If you are a customer:
Do you need investment advice, on a home loan or to carry out your asset assessment?
It is also possible to make an appointment via My ING.
If you are not yet a client:
Branches: South
Dudelange
Address
Hours
From Monday to Friday:
By appointment:
09:00 am - 07:00 pm
Cash services
- Cash in/out ATM
If you are a customer:
Do you need investment advice, on a home loan or to carry out your asset assessment?
It is also possible to make an appointment via My ING.
If you are not yet a client:
Esch-sur-Alzette
Address
Hours
From Monday to Friday:
Without appointment:
09:00 am - 12:00 pm & 01:30 pm - 05:00 pm
By appointment:
09:00 am - 07:00 pm
Cash services
- Cash in/out ATM
- Night safe 24/7
If you are a customer:
Do you need investment advice, on a home loan or to carry out your asset assessment?
It is also possible to make an appointment via My ING.
If you are not yet a client:
Rodange
We would like to inform you of the definitive closure of the Rodange branch on November 30, 2024. Our teams are delighted to welcome you to our other branches for your future projects.
Address
Hours
From Monday to Friday:
By appointment:
09:00 am - 07:00 pm
Cash services
- Cash in/out ATM
Cash 4 You
Do you need a larger amount of cash quickly?
With “Cash 4 You”, you can withdraw and deposit money at an ATM after stopping by the front desk.
You can even request custom denominations for withdrawals following your preferences – with or without a bank card.
Just follow these three steps:
- Go to the front desk of your branch.
- Prepare your withdrawal or deposit with one of our relationship managers.
- Go to the ATM and complete the transaction.
How can we help?
My ING - Your online banking solution
Log in and do your transactions when and where you want.
- My ING, the online banking solution for individuals
- My ING Pro, the online banking solution for business
My Team - Your Contact Center
For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.
My Experts - Your network of branches
Our advisors are at your disposal to help you.