With My ING, there is no charge for payments and credit transfers to a SEPA country 

What is a SEPA Payment?

A SEPA payment is a transfer: 

  • in EUR; 
  • in which both the accounts held by the originator and the beneficiary are opened in one of the 28 EU Member States (Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom) or in Iceland, Liechtenstein, Andorra, Vatican City State, Monaco, Norway or Switzerland. 
  • giving IBAN (International Bank Account Number); 
  • with shared costs (also referred to as SHA, standing for ‘shared’).

 

play video : Why does ING ask me for so much information and so many document?
ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.

How can we help?

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For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

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