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Terms and conditions
Tariffs
Find the overview of the General Fees (tariffs) and a fee Information Document for Individuals & SME, Private Banking and Wholesale Banking.
Disclaimer
You are connected to the www.ing.lu site, the property of the bank ING Luxembourg S.A. and which is governed by the following clauses. The website also includes a version accessible from smartphones or tablets. ...
More information
General Terms and Conditions of the Bank
Retail Banking and Private Banking
Latest version
01/12/2023
01/11/2024
Previous version
Business Banking
Latest version
01/12/2023
01/11/2024
Previous version
Wholesale Banking
Latest version
15/09/2021
01/12/2023
01/11/2024
Previous version
Products and services terms and conditions
Credit cards
Visa Business
Latest version
15/12/2022
Previous version
Visa Business & Assistance
Latest version
15/12/2022
12/12/2022
Previous version
Visa Classic
Latest version
15/12/2022
12/12/2022
Previous version
Visa Gold
Latest version
15/12/2022
12/12/2022
Previous version (ex "Visa Classic & Assistance")
Visa Platinum
Latest version
15/12/2022
01/02/2025
Previous version (ex "Visa Gold")
Visa CyberCard
Latest version
01/01/2018
12/12/2022
Previous version
Debit cards
Visa Debit (ex V PAY)
Latest version
01/10/2023
01/01/2018 (V PAY)
Insurances
General Information
Latest version
01/07/2023
Previous version
Leasing
ING Lease
Latest version
15/04/2022
15/05/2024
Previous version
Online banking
Internet and Remote Selling of the Bank
Latest version
01/11/2022
Previous version
General Terms and Conditions of Professional Online Banking Services
Latest version
01/07/2023
ING Payconiq
Latest version
01/11/2020
Previous version
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For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.
My Experts - Your network of branches
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