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Do you know how to recognise attempted fraud on your accounts?
From time to time, you probably receive e-mails asking you to pay some amount to unlock your account or pay for a transaction in advance on a private sale website. And your common sense tells you to be suspicious ...
But sometimes, the fraud techniques are much subtler, and you could be surprised by apparent legitimacy of an e-mail resembling an official message from your bank.
Recognising a fake website remains difficult. Cybercriminals sometimes prepare for months. They can recreate a full website and even have a registered office address.
It’s therefore essential for you to know how to quickly recognise a hacking attempt to avoid having your accounts robbed.
Received an e-mail or call from your bank? Pay attention...
The most common Internet fraud is called phishing. We already discussed it on this blog, but a little reminder never hurts. It’s a method that involves:
There are 3 types of phishing. How can you recognise them?
Fraudsters appropriate your bank’s logo and identity and create fraudulent e-mails. Verify that the sender’s address isn’t untrustworthy.
The e-mail’s message: under false pretences, you’re asked to confirm your banking data by “simply” clicking on a link. It redirects you to a fake website that looks similar to your bank’s login page. You’re then asked to fill out various fields or complete operations. You just gave up your confidential data without even knowing it.
It’s also possible for you to receive a fraudulent phone call. A person claims to be an employee of your bank and, under the pretence of confirming that your information is up to date, asks you to generate codes with your bank card. In reality, now that the fraudster has these codes, he can make payments from your account.
You receive an e-mail asking you to log into your online banking account to renew your bank card. All you need to do is click the link, but this link leads to a fake online banking site where you’ll need to enter your personal information (ID, card number) and the password and PIN for your current bank card. With all this information, fraudsters can then log into the real online banking site and request a new bank card.
- Either they’ll intercept it (for example, by breaking into your home mailbox),
- or they’ll ask you to return your old card by post to a fake address – theirs – as part of card recycling programme, for example.
The fraudsters are then in possession of an active card and a valid PIN (since your PIN doesn’t change).
12/21
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Simplify your life with the LuxTrust Mobile application!
Since 2021, most banks and public administrations in Luxembourg will only use one authentication device for all their online services: the LuxTrust Mobile application.
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LuxTrust: digital trust on a national scale
You've probably heard of LuxTrust. Like almost the entire population in Luxembourg and the majority of cross-border commuters, you may already be using it for your online banking or administrative procedures. But do you really know all its features for individuals? A short reminder in the following lines.
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LuxTrust: beware of telephone scams!
We must remain vigilant and cautious! A new form of scam is currently causing havoc in Luxembourg, and has already been the subject of several complaints to the Grand Ducal police. Individuals posing as LuxTrust employees are attempting to commit phishing attacks by telephone.