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My alerts
Do you want to stay on top of your account(s)? ING helps you by alerting you with push notifications on your mobile device or via email. By activating the alerts you will, for example, receive a notification as soon as your balance drops below a certain amount.
Product alerts
Accounts alerts
Visa alerts
Investment alerts
General alerts
New message on My ING:
New document on My ING
EU Cross Border transactions :
How to set up your alerts ?
You’re using the My ING application
- If necessary, update your My ING app through your store (App Store or Google Play).
- After logging in, go to “My Alerts” and select the alerts you want to activate.
- Go to “My Alerts” – “Preferences” and tick the box “Enable push notifications.”
You haven’t downloaded the MY ING app yet?
- Download the My ING application from the App Store or Google Play.
- After logging in, go to “My Alerts” and select the alerts you want to activate.
- Go to “My Alerts” – “Preferences” and tick the box “Enable push notifications.”
ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.
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LuxTrust: digital trust on a national scale
You've probably heard of LuxTrust. Like almost the entire population in Luxembourg and the majority of cross-border commuters, you may already be using it for your online banking or administrative procedures. But do you really know all its features for individuals? A short reminder in the following lines.
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Simplify your life with the LuxTrust Mobile application!
Since 2021, most banks and public administrations in Luxembourg will only use one authentication device for all their online services: the LuxTrust Mobile application.
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LuxTrust: beware of telephone scams!
We must remain vigilant and cautious! A new form of scam is currently causing havoc in Luxembourg, and has already been the subject of several complaints to the Grand Ducal police. Individuals posing as LuxTrust employees are attempting to commit phishing attacks by telephone.
5 security rules for digital communications with ING
How can we help?
My ING - Your online banking solution
Log in and do your transactions when and where you want.
- My ING, the online banking solution for individuals
- My ING Pro, the online banking solution for business
My Team - Your Contact Center
For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.
My Experts - Your network of branches
Our advisors are at your disposal to help you.